www.industrialgaskets.com.au handles returns and processes refunds in accordance with the Australian Consumer Protection legislation.
Should you wish to return your order, please notify us within 14 days of purchase with a valid reason for return
If we are unable to resolve your complaint or further assist you, we will process a refund upon timely receipt of the goods purchased being returned to us.
All goods returned are to be in original packaging, unused and undamaged or they will not be refunded.
Refunds will be processed promptly and payment made by the same method that you made payment only after receipt of the goods
Returned items are your responsibility until they reach us. Damaged goods will not be refunded. As the parcel remains your responsibility until it arrives back to us, please ensure that you get proof of postage in case you need to contact us about your return.
Refund payments may take up to 7 business days to be received. Refunds are made at the discretion of www.industrialgaskets.com.au
